If you love Moe’s Southwest Grill but have always wanted to make a formal complaint – for example, your server was a little stingy with the meat (it happens sometimes), or simply commend their service, Moe’s survey is giving you the chance.
Completing their survey at moegottaknow.com also allows you to get a $2 discount off your next purchase with them. The survey’s very comprehensive so whatever impression you have of the firm has probably been addressed in the questionnaire. Regardless, you get a comment section if anything’s amiss.
Just try to respond as candidly as you can, so future changes adequately reflect your needs.
How to Complete Moe’s Survey
Step 1. Save the receipt from your last trip to Moe’s. Receipts are valid for 5 days only.
Step 2. Visit moegottaknow.com.
Step 3. You’ll be asked for the store number of the Moe’s branch you visited. It’s literally the first item on the receipt. Enter the three digits after “Store # …” and click “Next”.
Step 4. Answer All questions asked regarding your last visit as accurately as you can. If you have comments to add after completing the survey – like whether or not you’d repurchase the last dish you ordered – you can fill that in the comments section.
Step 5. After completing the survey, you’ll be asked to fill in your contact details. These personal details will be kept confidential and won’t be used for marketing purposes.
Step 6. Once done, you’ll be given a validation code. You’ll need to copy this validation code on your receipt (not any other piece of paper) and present the receipt on your next visit to Moe’s Southwest Grill for your discount.
When completing the survey, you can click next, even if you haven’t completed a section and come back to it afterwards. Previous and later answers won’t be affected.
Note that the validation code provided can only be used within 10 days of completing the survey, so don’t let it go to waste.
Moe’s Southwest Grill has been in existence for almost two decades now – since 2000. They currently have more than 700 branches, both in the US and abroad. So the next time you take a trip, use the restaurant locator on their official site to find out if there are branches near you.